Our phone charms have universal compatibility. They can be easily attached on every phone case at the opening near the buttons or charging port. Besides attached on phone cases, they can be attached as a bag charm on a bag handle.

We have the right to cancel orders which violate any intellectual property such as company names or trademarks unless the request comes from the company itself. We do not process order requests with customization containing any disrespectful or shameful words. 

Yes, all phone and bag charms can be customized according to your wishes with your name, initials, astrological sign, cute phrase, special word or a number. You choose and we design.

We often get requests from companies to customize charms with their brand’s names. Our charms are the perfect gift for your employees or customers. We make custom branded designs, aiming to create unique accessories to promote your business. Send us your request at info@dreamsi.eu or find our more in our B2B private label manufacturing page. 

We aim to process and ship every order at the same day. Due to the high demand and handmade production orders cab be shipped within 1-5 business days.All orders are shipped with the delivery services of Speedy. We track each order and ship it with an option for test and preview of the products before payment in cash on delivery.

We aim to ship orders as quickly as possible so order changes or cancelletions are not guaranteed. If you would like to make any changes to your order or cancel it, please email us at info@dreamsi.eu and include your name and order number. 

You can find more information in our return and refund policy.

At Dreamsi, we aim to motivate our Dream Girls community to shop responsibly and to be conscious. Ordering a lot of products online and returning them impacts the environment. That is the reason we do not offer free shipping and returns.

All accessories are made of yarns, small beads and pieces. Keep away from children and animals.